Privacy Policy
Privacy Policy
I. PRIVACY POLICY AND DATA PROTECTION
In accordance with current legislation, Ragout consultants (hereinafter also referred to as the Website) is committed to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.
Laws incorporated into this privacy policy
This privacy policy is adapted to the current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it respects the following rules:
The Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
The Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
The Royal Decree 1720/2007, of December 21, by which the Development Regulation of the Organic Law 15/1999, of December 13, on the Protection of Personal Data is approved (RDLOPD).
The Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
Identity of the data controller
The data controller of the personal data collected by Ragout consultants is: Jorge Vidal Ragout, with NIF: 01173390E (hereinafter, Data Processor). His contact information is as follows:
Address: C/ Padre Calatayud, 11 – 2D, 31003 Pamplona
Contact telephone: 948340973
Contact email: jordi@ragout.es
Record of Personal Data
In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Ragout consultants, through the forms provided on their pages will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between Ragout consultants and the User or the maintenance of the relationship established in the forms that they fill out, or to respond to a request or inquiry from them. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained that specifies, according to its purposes, the processing activities carried out and the other circumstances established in the GDPR.
Principles applicable to the processing of personal data
The processing of the User's personal data will be subject to the following principles established in Article 5 of the GDPR and in Article 4 and subsequent articles of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:
Lawfulness, fairness and transparency principle: the User's consent will be required at all times after fully transparent information on the purposes for which personal data is collected.
Purpose limitation principle: personal data will be collected for determined, explicit and legitimate purposes.
Data minimization principle: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
Accuracy principle: personal data must be accurate and kept up to date at all times.
Storage limitation principle: personal data will be kept only in a way that allows the identification of the User for the time necessary for the purposes of its processing.
Integrity and confidentiality principle: personal data will be processed in a manner that ensures its security and confidentiality.
Proactive responsibility principle: The Data Processor will be responsible for ensuring that the above principles are complied with.
Categories of personal data
The categories of data processed by Ragout consultants are only identifying data. Under no circumstances are special categories of personal data treated within the meaning of Article 9 of the GDPR.
Legal basis for the processing of personal data
The legal basis for the processing of personal data is consent. Ragout consultants is committed to obtaining the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.
The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not condition the use of the Website.
In cases where the User must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed in case filling out any of them is mandatory because they are essential for the proper development of the operation being performed.
Purposes for which personal data is processed
Personal data is collected and managed by Ragout consultants with the purpose of facilitating, expediting and fulfilling the commitments established between the Website and the User or the maintenance of the relationship that is established in the forms that the latter fills out or to respond to a request or inquiry.
Likewise, the data may be used for commercial purposes of personalization, operational and statistical analysis, and activities related to the corporate purpose of Ragout consultants, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, functioning, and navigation of the Website.
At the time personal data is obtained, the User will be informed about the specific purpose or purposes of the processing for which the personal data will be intended; that is, the use or uses that will be made of the collected information.
Retention periods for personal data
Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 18 months, or until the User requests its deletion.
At the time personal data is obtained, the User will be informed about the period during which their personal data will be kept or, when that is not possible, the criteria used to determine this period.
Recipients of personal data
The personal data of the User will be shared with the following recipients or categories of recipients:
WEBANALYTICS, located at Avenida Diagonal 10 in Barcelona
If the Data Processor intends to transfer personal data to a third country or international organization, at the moment personal data is obtained, the User will be informed about the third country or international organization to which it intends to transfer the data, as well as the existence or absence of an adequacy decision from the Commission.
Personal data of minors
In accordance with Articles 8 of the GDPR and 7 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only individuals over 14 years old may give their consent for the lawful processing of their personal data by Ragout consultants. If it concerns a minor under 14 years old, consent from parents or guardians will be necessary for the processing, and this will only be considered lawful to the extent that they have authorized it.
Confidentiality and security of personal data
Ragout consultants is committed to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the collected data, to ensure the security of personal data and prevent the destruction, loss or accidental or unlawful alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and vice versa, is completely encrypted.
However, since Ragout consultants cannot guarantee the impenetrability of the internet or the complete absence of hackers or others who may fraudulently access personal data, the Data Processor commits to informing the User without undue delay when there is a violation of the security of personal data that is likely to result in a high risk to the rights and freedoms of natural persons. Following the provisions of Article 4 of the GDPR, a personal data security breach is understood to be any breach of security that results in the destruction, loss or accidental or unlawful alteration of personal data transmitted, stored or otherwise processed or unauthorized communication or access to such data.
Personal data will be treated as confidential by the Data Processor, who undertakes to inform and ensure through a legal or contractual obligation that this confidentiality is respected by its employees, associates, and anyone to whom it gives access to the information.
Rights deriving from the processing of personal data
The User has rights against Ragout consultants and may therefore exercise the following rights recognized in the GDPR and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:
Right of access: It is the right of the User to obtain confirmation of whether Ragout consultants is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Ragout consultants has carried out or carries out, as well as, among other things, the available information about the origin of such data and the recipients of the communications made or planned regarding them.
Right of rectification: It is the right of the User to have their personal data that are inaccurate or, considering the purposes of the processing, incomplete modified.
Right of deletion (“the right to be forgotten”): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing, and this does not have another legal basis; the User objects to the processing, and there is no other legitimate reason to continue; personal data has been processed unlawfully; personal data must be deleted to comply with a legal obligation; or personal data has been obtained as a result of a direct offer of information society services to a minor under 14 years old. In addition to deleting the data, the Data Processor, considering the available technology
and the cost of its application, must take reasonable steps to inform those responsible who are processing personal data of the interested party's request for deletion of any link to such personal data.Right to restriction of processing: It is the right of the User to restrict the processing of their personal data. The User has the right to obtain the restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Processor no longer needs the personal data, but the User needs it to make claims; and when the User has objected to processing.
Right to data portability: If processing is performed by automated means, the User will have the right to receive from the Data Processor their personal data in a structured, commonly used and machine-readable format, and to transmit it to another data controller. Whenever technically feasible, the Data Processor will directly transmit the data to that other controller.
Right to object: It is the User's right not to have their personal data processed or to cease processing by Ragout consultants.
Right not to be subject to a decision based solely on automated processing, including profiling: It is the User's right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, existing unless current legislation establishes otherwise.
Thus, the User may exercise their rights by written communication addressed to the Data Processor with the reference “GDPR-www.ragout.es”, specifying:
Name, surname of the User and copy of the ID. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the supporting document of the representation. A photocopy of the ID may be replaced by any other valid means in law that proves the identity.
Request with specific reasons for the application or information to which access is sought.
Address for notification purposes.
Date and signature of the requester.
Any document that proves the request being made.
This request and any other attached document can be sent to the following address and/or email:
Postal address: C/ Padre Calatayud, 11 – 2D, 31003 Pamplona
Email: jordi@ragout.es
Links to third-party websites
The Website may include hyperlinks or links that allow access to pages of third parties other than Ragout consultants, and therefore are not operated by Ragout consultants. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.
Complaints to the supervisory authority
If the User believes there is a problem or infringement of current regulations regarding the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, particularly in the State where they have their habitual residence, place of work, or the place of the alleged infringement. In Spain, the supervisory authority is the Spanish Agency for Data Protection (https://www.aepd.es/).
II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY
The User must have read and agreed to the terms regarding the protection of personal data contained in this Privacy Policy, as well as accept the processing of their personal data so that the Data Processor can proceed with it in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of the Privacy Policy of the same.
Ragout consultants reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User regularly consult this page to stay informed of the latest changes or updates.
This Privacy Policy has been updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
I. PRIVACY POLICY AND DATA PROTECTION
In accordance with current legislation, Ragout consultants (hereinafter also referred to as the Website) is committed to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.
Laws incorporated into this privacy policy
This privacy policy is adapted to the current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it respects the following rules:
The Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
The Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
The Royal Decree 1720/2007, of December 21, by which the Development Regulation of the Organic Law 15/1999, of December 13, on the Protection of Personal Data is approved (RDLOPD).
The Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).
Identity of the data controller
The data controller of the personal data collected by Ragout consultants is: Jorge Vidal Ragout, with NIF: 01173390E (hereinafter, Data Processor). His contact information is as follows:
Address: C/ Padre Calatayud, 11 – 2D, 31003 Pamplona
Contact telephone: 948340973
Contact email: jordi@ragout.es
Record of Personal Data
In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Ragout consultants, through the forms provided on their pages will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between Ragout consultants and the User or the maintenance of the relationship established in the forms that they fill out, or to respond to a request or inquiry from them. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained that specifies, according to its purposes, the processing activities carried out and the other circumstances established in the GDPR.
Principles applicable to the processing of personal data
The processing of the User's personal data will be subject to the following principles established in Article 5 of the GDPR and in Article 4 and subsequent articles of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:
Lawfulness, fairness and transparency principle: the User's consent will be required at all times after fully transparent information on the purposes for which personal data is collected.
Purpose limitation principle: personal data will be collected for determined, explicit and legitimate purposes.
Data minimization principle: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
Accuracy principle: personal data must be accurate and kept up to date at all times.
Storage limitation principle: personal data will be kept only in a way that allows the identification of the User for the time necessary for the purposes of its processing.
Integrity and confidentiality principle: personal data will be processed in a manner that ensures its security and confidentiality.
Proactive responsibility principle: The Data Processor will be responsible for ensuring that the above principles are complied with.
Categories of personal data
The categories of data processed by Ragout consultants are only identifying data. Under no circumstances are special categories of personal data treated within the meaning of Article 9 of the GDPR.
Legal basis for the processing of personal data
The legal basis for the processing of personal data is consent. Ragout consultants is committed to obtaining the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.
The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not condition the use of the Website.
In cases where the User must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed in case filling out any of them is mandatory because they are essential for the proper development of the operation being performed.
Purposes for which personal data is processed
Personal data is collected and managed by Ragout consultants with the purpose of facilitating, expediting and fulfilling the commitments established between the Website and the User or the maintenance of the relationship that is established in the forms that the latter fills out or to respond to a request or inquiry.
Likewise, the data may be used for commercial purposes of personalization, operational and statistical analysis, and activities related to the corporate purpose of Ragout consultants, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as to improve the quality, functioning, and navigation of the Website.
At the time personal data is obtained, the User will be informed about the specific purpose or purposes of the processing for which the personal data will be intended; that is, the use or uses that will be made of the collected information.
Retention periods for personal data
Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 18 months, or until the User requests its deletion.
At the time personal data is obtained, the User will be informed about the period during which their personal data will be kept or, when that is not possible, the criteria used to determine this period.
Recipients of personal data
The personal data of the User will be shared with the following recipients or categories of recipients:
WEBANALYTICS, located at Avenida Diagonal 10 in Barcelona
If the Data Processor intends to transfer personal data to a third country or international organization, at the moment personal data is obtained, the User will be informed about the third country or international organization to which it intends to transfer the data, as well as the existence or absence of an adequacy decision from the Commission.
Personal data of minors
In accordance with Articles 8 of the GDPR and 7 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only individuals over 14 years old may give their consent for the lawful processing of their personal data by Ragout consultants. If it concerns a minor under 14 years old, consent from parents or guardians will be necessary for the processing, and this will only be considered lawful to the extent that they have authorized it.
Confidentiality and security of personal data
Ragout consultants is committed to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the collected data, to ensure the security of personal data and prevent the destruction, loss or accidental or unlawful alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.
The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and vice versa, is completely encrypted.
However, since Ragout consultants cannot guarantee the impenetrability of the internet or the complete absence of hackers or others who may fraudulently access personal data, the Data Processor commits to informing the User without undue delay when there is a violation of the security of personal data that is likely to result in a high risk to the rights and freedoms of natural persons. Following the provisions of Article 4 of the GDPR, a personal data security breach is understood to be any breach of security that results in the destruction, loss or accidental or unlawful alteration of personal data transmitted, stored or otherwise processed or unauthorized communication or access to such data.
Personal data will be treated as confidential by the Data Processor, who undertakes to inform and ensure through a legal or contractual obligation that this confidentiality is respected by its employees, associates, and anyone to whom it gives access to the information.
Rights deriving from the processing of personal data
The User has rights against Ragout consultants and may therefore exercise the following rights recognized in the GDPR and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:
Right of access: It is the right of the User to obtain confirmation of whether Ragout consultants is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Ragout consultants has carried out or carries out, as well as, among other things, the available information about the origin of such data and the recipients of the communications made or planned regarding them.
Right of rectification: It is the right of the User to have their personal data that are inaccurate or, considering the purposes of the processing, incomplete modified.
Right of deletion (“the right to be forgotten”): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing, and this does not have another legal basis; the User objects to the processing, and there is no other legitimate reason to continue; personal data has been processed unlawfully; personal data must be deleted to comply with a legal obligation; or personal data has been obtained as a result of a direct offer of information society services to a minor under 14 years old. In addition to deleting the data, the Data Processor, considering the available technology
and the cost of its application, must take reasonable steps to inform those responsible who are processing personal data of the interested party's request for deletion of any link to such personal data.Right to restriction of processing: It is the right of the User to restrict the processing of their personal data. The User has the right to obtain the restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Processor no longer needs the personal data, but the User needs it to make claims; and when the User has objected to processing.
Right to data portability: If processing is performed by automated means, the User will have the right to receive from the Data Processor their personal data in a structured, commonly used and machine-readable format, and to transmit it to another data controller. Whenever technically feasible, the Data Processor will directly transmit the data to that other controller.
Right to object: It is the User's right not to have their personal data processed or to cease processing by Ragout consultants.
Right not to be subject to a decision based solely on automated processing, including profiling: It is the User's right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, existing unless current legislation establishes otherwise.
Thus, the User may exercise their rights by written communication addressed to the Data Processor with the reference “GDPR-www.ragout.es”, specifying:
Name, surname of the User and copy of the ID. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the supporting document of the representation. A photocopy of the ID may be replaced by any other valid means in law that proves the identity.
Request with specific reasons for the application or information to which access is sought.
Address for notification purposes.
Date and signature of the requester.
Any document that proves the request being made.
This request and any other attached document can be sent to the following address and/or email:
Postal address: C/ Padre Calatayud, 11 – 2D, 31003 Pamplona
Email: jordi@ragout.es
Links to third-party websites
The Website may include hyperlinks or links that allow access to pages of third parties other than Ragout consultants, and therefore are not operated by Ragout consultants. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.
Complaints to the supervisory authority
If the User believes there is a problem or infringement of current regulations regarding the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, particularly in the State where they have their habitual residence, place of work, or the place of the alleged infringement. In Spain, the supervisory authority is the Spanish Agency for Data Protection (https://www.aepd.es/).
II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY
The User must have read and agreed to the terms regarding the protection of personal data contained in this Privacy Policy, as well as accept the processing of their personal data so that the Data Processor can proceed with it in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of the Privacy Policy of the same.
Ragout consultants reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User regularly consult this page to stay informed of the latest changes or updates.
This Privacy Policy has been updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
I. POLÍTICA DE PRIVACIDAD Y PROTECCIÓN DE DATOS
Respetando lo establecido en la legislación vigente, Ragout consultores (en adelante, también Sitio Web) se compromete a adoptar las medidas técnicas y organizativas necesarias, según el nivel de seguridad adecuado al riesgo de los datos recogidos.
Leyes que incorpora esta política de privacidad
Esta política de privacidad está adaptada a la normativa española y europea vigente en materia de protección de datos personales en internet. En concreto, la misma respeta las siguientes normas:
El Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (RGPD).
La Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (LOPD-GDD).
El Real Decreto 1720/2007, de 21 de diciembre, por el que se aprueba el Reglamento de desarrollo de la Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal (RDLOPD).
La Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE).
Identidad del responsable del tratamiento de los datos personales
El responsable del tratamiento de los datos personales recogidos en Ragout consultores es: Jorge Vidal Ragout, con NIF: 01173390E (en adelante, Responsable del tratamiento). Sus datos de contacto son los siguientes:
Dirección: C/ Padre Calatayud, 11 – 2D, 31003 Pamplona
Teléfono de contacto: 948340973
Email de contacto: jordi@ragout.es
Registro de Datos de Carácter Personal
En cumplimiento de lo establecido en el RGPD y la LOPD-GDD, le informamos que los datos personales recabados por Ragout consultores, mediante los formularios extendidos en sus páginas quedarán incorporados y serán tratados en nuestro fichero con el fin de poder facilitar, agilizar y cumplir los compromisos establecidos entre Ragout consultores y el Usuario o el mantenimiento de la relación que se establezca en los formularios que este rellene, o para atender una solicitud o consulta del mismo. Asimismo, de conformidad con lo previsto en el RGPD y la LOPD-GDD, salvo que sea de aplicación la excepción prevista en el artículo 30.5 del RGPD, se mantiene un registro de actividades de tratamiento que especifica, según sus finalidades, las actividades de tratamiento llevadas a cabo y las demás circunstancias establecidas en el RGPD.
Principios aplicables al tratamiento de los datos personales
El tratamiento de los datos personales del Usuario se someterá a los siguientes principios recogidos en el artículo 5 del RGPD y en el artículo 4 y siguientes de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales:
Principio de licitud, lealtad y transparencia: se requerirá en todo momento el consentimiento del Usuario previa información completamente transparente de los fines para los cuales se recogen los datos personales.
Principio de limitación de la finalidad: los datos personales serán recogidos con fines determinados, explícitos y legítimos.
Principio de minimización de datos: los datos personales recogidos serán únicamente los estrictamente necesarios en relación con los fines para los que son tratados.
Principio de exactitud: los datos personales deben ser exactos y estar siempre actualizados.
Principio de limitación del plazo de conservación: los datos personales solo serán mantenidos de forma que se permita la identificación del Usuario durante el tiempo necesario para los fines de su tratamiento.
Principio de integridad y confidencialidad: los datos personales serán tratados de manera que se garantice su seguridad y confidencialidad.
Principio de responsabilidad proactiva: el Responsable del tratamiento será responsable de asegurar que los principios anteriores se cumplen.
Categorías de datos personales
Las categorías de datos que se tratan en Ragout consultores son únicamente datos identificativos. En ningún caso, se tratan categorías especiales de datos personales en el sentido del artículo 9 del RGPD.
Base legal para el tratamiento de los datos personales
La base legal para el tratamiento de los datos personales es el consentimiento. Ragout consultores se compromete a recabar el consentimiento expreso y verificable del Usuario para el tratamiento de sus datos personales para uno o varios fines específicos.
El Usuario tendrá derecho a retirar su consentimiento en cualquier momento. Será tan fácil retirar el consentimiento como darlo. Como regla general, la retirada del consentimiento no condicionará el uso del Sitio Web.
En las ocasiones en las que el Usuario deba o pueda facilitar sus datos a través de formularios para realizar consultas, solicitar información o por motivos relacionados con el contenido del Sitio Web, se le informará en caso de que la cumplimentación de alguno de ellos sea obligatoria debido a que los mismos sean imprescindibles para el correcto desarrollo de la operación realizada.
Fines del tratamiento a que se destinan los datos personales
Los datos personales son recabados y gestionados por Ragout consultores con la finalidad de poder facilitar, agilizar y cumplir los compromisos establecidos entre el Sitio Web y el Usuario o el mantenimiento de la relación que se establezca en los formularios que este último rellene o para atender una solicitud o consulta.
Igualmente, los datos podrán ser utilizados con una finalidad comercial de personalización, operativa y estadística, y actividades propias del objeto social de Ragout consultores, así como para la extracción, almacenamiento de datos y estudios de marketing para adecuar el Contenido ofertado al Usuario, así como mejorar la calidad, funcionamiento y navegación por el Sitio Web.
En el momento en que se obtengan los datos personales, se informará al Usuario acerca del fin o fines específicos del tratamiento a que se destinarán los datos personales; es decir, del uso o usos que se dará a la información recopilada.
Períodos de retención de los datos personales
Los datos personales solo serán retenidos durante el tiempo mínimo necesario para los fines de su tratamiento y, en todo caso, únicamente durante el siguiente plazo: 18 meses, o hasta que el Usuario solicite su supresión.
En el momento en que se obtengan los datos personales, se informará al Usuario acerca del plazo durante el cual se conservarán los datos personales o, cuando eso no sea posible, los criterios utilizados para determinar este plazo.
Destinatarios de los datos personales
Los datos personales del Usuario serán compartidos con los siguientes destinatarios o categorías de destinatarios:
WEBANALYTICS, con domicilio en Avenida Diagonal 10 de Barcelona
En caso de que el Responsable del tratamiento tenga la intención de transferir datos personales a un tercer país u organización internacional, en el momento en que se obtengan los datos personales, se informará al Usuario acerca del tercer país u organización internacional al cual se tiene la intención de transferir los datos, así como de la existencia o ausencia de una decisión de adecuación de la Comisión.
Datos personales de menores de edad
Respetando lo establecido en los artículos 8 del RGPD y 7 de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, solo los mayores de 14 años podrán otorgar su consentimiento para el tratamiento de sus datos personales de forma lícita por Ragout consultores. Si se trata de un menor de 14 años, será necesario el consentimiento de los padres o tutores para el tratamiento, y este solo se considerará lícito en la medida en la que los mismos lo hayan autorizado.
Secreto y seguridad de los datos personales
Ragout consultores se compromete a adoptar las medidas técnicas y organizativas necesarias, según el nivel de seguridad adecuado al riesgo de los datos recogidos, de forma que se garantice la seguridad de los datos de carácter personal y se evite la destrucción, pérdida o alteración accidental o ilícita de datos personales transmitidos, conservados o tratados de otra forma, o la comunicación o acceso no autorizados a dichos datos.
El Sitio Web cuenta con un certificado SSL (Secure Socket Layer), que asegura que los datos personales se transmiten de forma segura y confidencial, al ser la transmisión de los datos entre el servidor y el Usuario, y en retroalimentación, totalmente cifrada o encriptada.
Sin embargo, debido a que Ragout consultores no puede garantizar la inexpugnabilidad de internet ni la ausencia total de hackers u otros que accedan de modo fraudulento a los datos personales, el Responsable del tratamiento se compromete a comunicar al Usuario sin dilación indebida cuando ocurra una violación de la seguridad de los datos personales que sea probable que entrañe un alto riesgo para los derechos y libertades de las personas físicas. Siguiendo lo establecido en el artículo 4 del RGPD, se entiende por violación de la seguridad de los datos personales toda violación de la seguridad que ocasione la destrucción, pérdida o alteración accidental o ilícita de datos personales transmitidos, conservados o tratados de otra forma, o la comunicación o acceso no autorizados a dichos datos.
Los datos personales serán tratados como confidenciales por el Responsable del tratamiento, quien se compromete a informar de y a garantizar por medio de una obligación legal o contractual que dicha confidencialidad sea respetada por sus empleados, asociados, y toda persona a la cual le haga accesible la información.
Derechos derivados del tratamiento de los datos personales
El Usuario tiene sobre Ragout consultores y podrá, por tanto, ejercer frente al Responsable del tratamiento los siguientes derechos reconocidos en el RGPD y la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales:
Derecho de acceso: Es el derecho del Usuario a obtener confirmación de si Ragout consultores está tratando o no sus datos personales y, en caso afirmativo, obtener información sobre sus datos concretos de carácter personal y del tratamiento que Ragout consultores haya realizado o realice, así como, entre otra, de la información disponible sobre el origen de dichos datos y los destinatarios de las comunicaciones realizadas o previstas de los mismos.
Derecho de rectificación: Es el derecho del Usuario a que se modifiquen sus datos personales que resulten ser inexactos o, teniendo en cuenta los fines del tratamiento, incompletos
Derecho de supresión («el derecho al olvido»): Es el derecho del Usuario, siempre que la legislación vigente no establezca lo contrario, a obtener la supresión de sus datos personales cuando estos ya no sean necesarios para los fines para los cuales fueron recogidos o tratados; el Usuario haya retirado su consentimiento al tratamiento y este no cuente con otra base legal; el Usuario se oponga al tratamiento y no exista otro motivo legítimo para continuar con el mismo; los datos personales hayan sido tratados ilícitamente; los datos personales deban suprimirse en cumplimiento de una obligación legal; o los datos personales hayan sido obtenidos producto de una oferta directa de servicios de la sociedad de la información a un menor de 14 años. Además de suprimir los datos, el Responsable del tratamiento, teniendo en cuenta la tecnología disponible
y el coste de su aplicación, deberá adoptar medidas razonables para informar a los responsables que estén tratando los datos personales de la solicitud del interesado de supresión de cualquier enlace a esos datos personales.Derecho a la limitación del tratamiento: Es el derecho del Usuario a limitar el tratamiento de sus datos personales. El Usuario tiene derecho a obtener la limitación del tratamiento cuando impugne la exactitud de sus datos personales; el tratamiento sea ilícito; el Responsable del tratamiento ya no necesite los datos personales, pero el Usuario lo necesite para hacer reclamaciones; y cuando el Usuario se haya opuesto al tratamiento.
Derecho a la portabilidad de los datos: En caso de que el tratamiento se efectúe por medios automatizados, el Usuario tendrá derecho a recibir del Responsable del tratamiento sus datos personales en un formato estructurado, de uso común y lectura mecánica, y a transmitirlos a otro responsable del tratamiento. Siempre que sea técnicamente posible, el Responsable del tratamiento transmitirá directamente los datos a ese otro responsable.
Derecho de oposición: Es el derecho del Usuario a que no se lleve a cabo el tratamiento de sus datos de carácter personal o se cese el tratamiento de los mismos por parte de Ragout consultores.
Derecho a no ser objeto de una decisión basada únicamente en el tratamiento automatizado, incluida la elaboración de perfiles: Es el derecho del Usuario a no ser objeto de una decisión individualizada basada únicamente en el tratamiento automatizado de sus datos personales, incluida la elaboración de perfiles, existente salvo que la legislación vigente establezca lo contrario.
Así pues, el Usuario podrá ejercitar sus derechos mediante comunicación escrita dirigida al Responsable del tratamiento con la referencia «RGPD-www.ragout.es», especificando:
Nombre, apellidos del Usuario y copia del DNI. En los casos en que se admita la representación, será también necesaria la identificación por el mismo medio de la persona que representa al Usuario, así como el documento acreditativo de la representación. La fotocopia del DNI podrá ser sustituida, por cualquier otro medio válido en derecho que acredite la identidad.
Petición con los motivos específicos de la solicitud o información a la que se quiere acceder.
Domicilio a efecto de notificaciones.
Fecha y firma del solicitante.
Todo documento que acredite la petición que formula.
Esta solicitud y todo otro documento adjunto podrá enviarse a la siguiente dirección y/o correo electrónico:
Dirección postal: C/ Padre Calatayud, 11 – 2D, 31003 Pamplona
Correo electrónico: jordi@ragout.es
Enlaces a sitios web de terceros
El Sitio Web puede incluir hipervínculos o enlaces que permiten acceder a páginas web de terceros distintos de Ragout consultores, y que por tanto no son operados por Ragout consultores. Los titulares de dichos sitios web dispondrán de sus propias políticas de protección de datos, siendo ellos mismos, en cada caso, responsables de sus propios ficheros y de sus propias prácticas de privacidad.
Reclamaciones ante la autoridad de control
En caso de que el Usuario considere que existe un problema o infracción de la normativa vigente en la forma en la que se están tratando sus datos personales, tendrá derecho a la tutela judicial efectiva y a presentar una reclamación ante una autoridad de control, en particular, en el Estado en el que tenga su residencia habitual, lugar de trabajo o lugar de la supuesta infracción. En el caso de España, la autoridad de control es la Agencia Española de Protección de Datos (https://www.aepd.es/).
II. ACEPTACIÓN Y CAMBIOS EN ESTA POLÍTICA DE PRIVACIDAD
Es necesario que el Usuario haya leído y esté conforme con las condiciones sobre la protección de datos de carácter personal contenidas en esta Política de Privacidad, así como que acepte el tratamiento de sus datos personales para que el Responsable del tratamiento pueda proceder al mismo en la forma, durante los plazos y para las finalidades indicadas. El uso del Sitio Web implicará la aceptación de la Política de Privacidad del mismo.
Ragout consultores se reserva el derecho a modificar su Política de Privacidad, de acuerdo a su propio criterio, o motivado por un cambio legislativo, jurisprudencial o doctrinal de la Agencia Española de Protección de Datos. Los cambios o actualizaciones de esta Política de Privacidad no serán notificados de forma explícita al Usuario. Se recomienda al Usuario consultar esta página de forma periódica para estar al tanto de los últimos cambios o actualizaciones.
Esta Política de Privacidad fue actualizada para adaptarse al Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (RGPD) y a la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales.
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